Account Manager Mobile Tickets

Account Manager is your dedicated platform for purchasing, upgrading and managing tickets. 

The Bryce Jordan Center now supports mobile ticket entry to provide a more convenient and safe ticketing experience for our fans.  With mobile ticket entry, your mobile phone is your ticket.  In addition to being a convenient way to manage tickets and entry to the arena, mobile ticketing helps guard against ticket fraud and reduces contact points for a quicker, safer entry process for both fans and staff. 

NOTE: If you purchased your tickets through Ticketmaster, click here for instructions.

How can I get a mobile ticket?

1. Purchase your ticket from Ticketmaster, our official ticketing partner, online through BJC Account Manager Powered by Ticketmaster.
2. Select “Mobile” as the method of receiving your ticket.
3. Complete the ticket order process.

How do I access my mobile ticket?

1. Using your mobile device, go to BJC Account Manager Powered by Ticketmaster.
2. Login to your BJC Account Manager account and locate the order with your ticket(s).
3. Tap and show your ticket(s) upon entry. Your phone will be scanned for entry and you're in!

How do I TRansfer my mobile ticket?

Ticket Transfer makes it possible to share tickets with your friends and family! Whether you're buying for a group or gifting someone a surprise ticket, you can transfer tickets with a few taps.  

1. Sign in to your BJC Account Manager Powered by Ticketmaster account.
2. Go to your events, select the event you are transferring tickets for, and tap Transfer. (Note: if the Transfer button is grayed out, your tickets are not eligible for transfer.)
3. Select the tickets you'd like to transfer.
4. Enter your recipient's information, including their mobile number or email address and an optional note. 
5. Tap Transfer.

Your transferred tickets will show as sent. When your recipient has accepted them, the ticket will show as claimed. You will receive an email confirming the ticket has been accepted by your recipient. After a successful transfer, the ticket is no longer valid for entry from your account. 

How do I Accept a transferred MOBILE ticket?

Accepting tickets is easy! Follow these steps and you’ll have your tickets in no time. It’s always a good idea that you know and trust the person transferring tickets to you.

1. Accept Tickets via Email
   1. Tap the Accept Tickets link in your email.
   2. Log in or create a new account. Be sure to use the email address that the tickets were sent to. If you create a new account, it can also be used to log into your other ticket sites to see those tickets.
   3. View your tickets by tapping View Tickets or by going to My Events.
2. Accept Tickets via Text
   1. Tap the Login link in your text messages.
   2. Log in or create a new account. 
   3. View your tickets by tapping View Tickets or by going to My Events.

HOW DO I RETURN MY MOBILE TICKET

Ticket Return makes it possible return unneeded tickets for others to use! When you've decided you have extra tickets, you can return tickets with a few taps.  

1. Sign in to your BJC Account Manager Powered by Ticketmaster account.
2. Go to your events, select the event you are returning tickets for, and tap Return. (Note: if the Return button is grayed out, your tickets are not eligible for return.)
3. Select the tickets you'd like to return.
4. Tap Return.

Your returned tickets will no longer appear on your account.

Visit Ticketmaster.com for answers to commonly asked questions regarding accepting transferred mobile tickets.